Complaint Procedure

 

If you have a queries about our services to you, then please contact our firm straight away and we will do our best to resolve any concerns you may have.

 

To obtain full details of our complaint procedure please request a copy of our Complaint procedure from our office; however, if you  still remain unhappy about the service provided to you, you have the right to contact then the Legal Ombudsman and the Solicitors Regulation Authority(SRA) on the following contact details:

 

1. Complain to The Legal Ombudsman (Leo) at the conclusion of our complaints process in writing to PO Box 15870, Birmingham B30 9EB, or by email at : enquiries@legalombudsman.org.uk , or by telephone on 0300 555 0333

 

1. Complain to The Solicitors Regulation Authority in writing to Solicitors Regulation Authority of The Cube, 199 Wharfside Street, Birmingham, B1 1RN 0370 606 2555